Terms of Service

Template. Have counsel review before publishing.

These Terms of Service ("Terms") govern your use of the Marketing 180 website and, together with your service agreement or order form, the services we provide to clients. By using this site or engaging our services, you agree to these Terms. We've kept the legalese to the minimum the lawyers will allow.

1. Services provided

Marketing 180 ("M180," "we," "us") provides marketing services and software for outdoor-services companies, which may include: website design and hosting on our platform; search engine optimization and content; management of Google Ads, Local Services Ads, and social media advertising; marketing automation; call tracking; direct mail and neighborhood marketing; and access to the M180 business intelligence platform. The specific services for your company are described in your order form or service agreement, which controls if it conflicts with these Terms.

2. Billing and payment

• Month-to-month. Service plans are billed monthly in advance and renew automatically each month. There are no 12-month contracts. Either party may cancel with 30 days' written notice.
• Setup fee. A one-time setup and onboarding fee may apply, quoted in writing before you sign.
• Ad spend is yours, paid direct. Advertising spend is billed directly to you by the advertising platforms (Google, Meta, etc.) using your payment method on your accounts. We do not mark up, resell, or pass through media spend. You are responsible for the spend you authorize.
• Late payment. Overdue balances may result in suspension of services after notice. Suspension for non-payment does not waive amounts owed.

3. Intellectual property

• You own your business assets. Your domain name, your content (text, photos, videos you provide or that we create for you under your plan), your customer data, your phone and tracking numbers, and your reviews belong to you.
• We own the platform. The M180 platform, website builder, code, templates, integrations, automation logic, and all related software are the proprietary property of Marketing 180. Your plan includes a license to use them during the term of service; it does not transfer ownership, source code, or any right to copy the platform.
• Feedback. If you suggest improvements, we may use them without obligation; that's how the platform gets better for everyone.

4. The No-Hostage commitment

If you cancel, we will provide, at no charge and within a commercially reasonable period: your domain (transferred or unlocked), a full export of your content, your customer and lead data, your call and form records, and control of your ad accounts and business profiles where we administered them. Your phone and tracking numbers are ported at your request. We will not withhold your assets to keep your business. Because the website builder is our proprietary platform, exported websites are delivered as content and data (not as a running copy of the builder); your new provider can rebuild from the export.

5. Client responsibilities

• Provide accurate business information and timely approvals needed to deliver the services.
• Maintain ownership and good standing of your ad accounts, business profiles, and domain registrations where applicable.
• Ensure you have rights to any content, images, or data you provide to us.
• Comply with laws applicable to your business, including telemarketing, SMS consent (TCPA), and call-recording notice requirements in your jurisdiction.

6. Acceptable use

You agree not to use our services or platform to: send spam or communications without required consent; upload unlawful, infringing, or malicious content; attempt to access other clients' data; reverse-engineer, copy, or resell the platform; or interfere with the operation or security of our systems. We may suspend accounts that violate this section, with notice where practical.

7. Third-party platforms

Our services depend on third-party platforms (Google, Meta, HighLevel, CRM and field-service systems, hosting providers). We don't control their policies, pricing, outages, or algorithm changes, and we're not responsible for their actions, though we'll always work the problem on your behalf when one of them breaks something.

8. Disclaimers and no guarantees

Marketing involves variables nobody controls: competition, seasonality, ad platform behavior, your close rate. Except as expressly stated in a written agreement, services are provided "as is" and we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee specific rankings, lead volumes, or revenue outcomes. What we do promise: transparent reporting, honest effort, and a month-to-month deal that lets you leave if we don't perform.

9. Limitation of liability

To the maximum extent permitted by law: (a) neither party is liable for indirect, incidental, consequential, or punitive damages, or for lost profits or lost revenue; and (b) our total aggregate liability arising out of the services is limited to the amounts you paid us for services (excluding ad spend, which we never touch) in the three (3) months preceding the claim. Nothing in these Terms limits liability that cannot be limited by law.

10. Indemnification

Each party will defend and indemnify the other against third-party claims arising from its own negligence, willful misconduct, or breach of these Terms, including, for clients, claims arising from content or data you supply, and, for us, claims that the platform itself infringes a third party's intellectual property.

11. Termination

Either party may terminate with 30 days' written notice. We may terminate immediately for non-payment (after notice and a cure period) or material breach of the acceptable-use terms. On termination, the No-Hostage commitment in Section 4 applies, outstanding fees become due, and your license to the platform ends.

12. Governing law and disputes

These Terms are governed by the laws of the State of Arkansas, without regard to conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Arkansas, and both parties consent to that jurisdiction and venue. Before filing anything, both parties agree to try the old-fashioned fix first: a phone call between decision-makers.

13. Changes to these Terms

We may update these Terms from time to time. Material changes will be posted here with an updated effective date, and active clients will be notified. Continued use of the site or services after changes take effect constitutes acceptance.

14. Contact

• Email: support@m180.net
• Phone: (479) 326-7390
• Mail: Marketing 180, Siloam Springs, AR

See also our Privacy Policy.